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About Digital Crisis
Digital Crisis is committed to protecting law firms with innovative IT solutions and comprehensive cybersecurity services. Our mission is to ensure your firm operates securely and efficiently, allowing you to focus on growth and success.
Meet Our Founder: Zachary C. Kitchen
With a career in IT and cybersecurity that began early in life, Zachary Kitchen’s hands-on experience gives him a unique edge in securing sensitive data. His journey started when he first explored security vulnerabilities in his school’s system, sparking a lifelong fascination with technology. Today, as the founder of Digital Crisis, he specializes in proactive IT services tailored specifically to support law firms—businesses where protecting client confidentiality and data integrity are paramount. Over the years, Zachary has assisted more than 7,000 businesses worldwide, bringing his expertise and dedication to clients worldwide.
Zachary’s approach to both business and cybersecurity is shaped by his real-world understanding of vulnerabilities and the crucial role of preventive measures. His commitment is to guard against “low-hanging fruit” vulnerabilities, such as password reuse, that often lead to costly breaches, a focus he believes sets Digital Crisis apart.
At the core of his work is a philosophy of building trust, not only by defending clients’ data but also by fostering a positive work environment where his team is motivated to deliver exceptional service. Zachary’s dedication to continuous learning and improvement drives his mission to protect law firms’ most valuable assets, ensuring peace of mind and a dependable partnership with each client.
Our Core Values
At Digital Crisis, we are driven by integrity, innovation, and customer satisfaction.
We believe in:
Integrity
Maintaining honesty and transparency in all our interactions.
Innovation
Continuously evolving our services to incorporate the latest technology and best practices.
Customer Satisfaction
Prioritizing our clients' needs and delivering exceptional service to help them succeed.
Our Mission
Digital Crisis is dedicated to using technology to help businesses become more effective and efficient. Our mission is to deliver world-class IT and cybersecurity services that protect your business, promote job growth, and support the communities we serve. We strive to be more than just an IT service provider; we aim to be a trusted partner in your business's success.
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What business owners are saying about us...
Read testimonials from satisfied clients who trust Digital Crisis for their IT needs. Discover how we’ve helped businesses like yours.
We Make Money FASTER Because of Digital Crisis
In 2010, my business had an old DOS-based server from 1995 that ran our proprietary software, which crashed. If it weren’t for Zach, we’d have to start completely over! Not only was Digital Crisis able to restore all our data, but they were also able to migrate us to a modern system which allowed us to get paid faster and work remotely.
I Never Lost a Day of Work During the Pandemic
Zach truly understands my firm’s needs and always provides valuable tips and tools to make my firm run more efficiently. For example, when the COVID pandemic hit in 2020, I didn’t lose a single day of work since Digital Crisis had me set up on their cloud system, and I could remote in from anywhere.
My Firm’s Efficiency DOUBLED Overnight
I thought my firm was doing just fine with my previous IT setup- boy, was I wrong! Digital Crisis came in Updated Equipment and Technology. I wish I had used them ten years earlier when I first met Zach. You will be sold immediately by their knowledge, patience, and willingness to help.
They’re a Valuable Member of Our Team
Zach is great at explaining to us about our IT in plain-speak, rather than “geek-speak.” I genuinely feel like hiring Digital Crisis was the best decision I’ve made for my firms. If you want an IT expert who charges reasonable rates and is not just an IT guy, but a valuable member of your team, call Zach.
My Firm Runs Like a Well-Oiled Machine
I’ve worked with Zach for over 15 years. Digital Crisis takes their time to understand my practice and doesn’t try to shove a cookie-cutter system down our throat. When Digital Crisis first came in, they took the time to understand our firm and helped streamline and modernize our processes.
Digital Crisis Saves Us Thousands Every Year
We used to enter data quarterly that would easily take an average of two weeks each quarter to enter. Then, when Digital Crisis came in, they fully automated our process, taking minutes instead of weeks to process the same data, not only faster but more accurately, removing room for human error. The new system gets things done faster and saves us thousands every year in labor alone!
They Rescued My Practice
On a Friday, my practice had to be moved immediately without any notice. Digital Crisis not only managed to come out and get our IT up and running, but they had our phones and internet up and running by Monday morning, and we didn’t lose a single day of business! I can’t recommend Zach and his team enough.
