Digital Crisis Blog

We publish practical guides on IT, cybersecurity, and productivity so law firms and growing businesses can stay secure and efficient without needing to speak “tech.” Led by founder and CEO Zachary Kitchen, our team shares real-world lessons from supporting thousands of organizations, turning complex threats and tools into clear, actionable steps you can use today.

Blog
How Managed IT Supports Mac-Heavy Law Firms
Article summary: Macs can work well in law firms, but they need the same careful management and security as any other business device. Managed IT for Mac-heavy law firms combines...
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white wifi router
IT Management
Why Guest Wi-Fi Should Be Separate From Your Business Network
Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The...
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Excel is getting better at finding answers
Blog
Excel is getting better at finding answers
If you use Excel regularly, you’ll know that the hard part is getting your information into the format you want. Perhaps you always present figures in a certain way. Maybe...
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Your job got bigger when the office got smaller
Blog
Your job got bigger when the office got smaller
One thing I’ve noticed about hybrid working is that it has expanded what the business expects IT directors to own. A few years ago, there was a lot of focus...
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laptop with storage device plugged in
Cloud
What Happens to Your Data When You Cancel a Cloud Service?
Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current...
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Blog
The Security Checklist for Remote Lawyers Working From Home
Article summary: Remote work can put client information on home networks alongside personal devices and other connected technology. A security checklist for remote lawyers helps firms secure home networks, keep...
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AI saves time, but don’t let it replace personality
Blog
AI saves time, but don’t let it replace personality
AI is quickly becoming part of everyday business. A couple of years ago, most conversations were about whether businesses should use it. Now the discussion is about where it can...
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The operational cost of successful automation
Blog
The operational cost of successful automation
For years, automation in IT largely meant scripts. You wrote something to remove a repetitive task, save a few minutes or eliminate the risk of human error. A good script...
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lady holding phone while working on a laptop
IT Management
Should Employees Use Personal Devices for Work?
Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require...
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