Digital Crisis Blog

We publish practical guides on IT, cybersecurity, and productivity so law firms and growing businesses can stay secure and efficient without needing to speak “tech.” Led by founder and CEO Zachary Kitchen, our team shares real-world lessons from supporting thousands of organizations, turning complex threats and tools into clear, actionable steps you can use today.

computer being repaired
IT Management
How Long Business Computers Last and When to Replace Them
Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s...
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AI can save time… but is it saving money?
Blog
AI can save time… but is it saving money?
Almost every conversation about AI eventually comes back to productivity. Business owners see demonstrations of reports being generated in seconds, emails written instantly, and routine admin handled automatically. It’s easy...
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Keeping good IT people is becoming part of the job
Blog
Keeping good IT people is becoming part of the job
One responsibility that seems to be growing for IT directors is keeping good people engaged. A few years ago, retention was largely viewed as an HR concern. IT directors certainly...
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two women with laptops
IT Management
Small Business IT Budget: What to Include and How to Plan It
Summary: Your IT budget should include the technology you already use, the support required to maintain it, and the upgrades you expect to make during the year. It should also...
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white wifi router
IT Management
Why Guest Wi-Fi Should Be Separate From Your Business Network
Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The...
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Excel is getting better at finding answers
Blog
Excel is getting better at finding answers
If you use Excel regularly, you’ll know that the hard part is getting your information into the format you want. Perhaps you always present figures in a certain way. Maybe...
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Your job got bigger when the office got smaller
Blog
Your job got bigger when the office got smaller
One thing I’ve noticed about hybrid working is that it has expanded what the business expects IT directors to own. A few years ago, there was a lot of focus...
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laptop with storage device plugged in
Cloud
What Happens to Your Data When You Cancel a Cloud Service?
Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current...
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AI saves time, but don’t let it replace personality
Blog
AI saves time, but don’t let it replace personality
AI is quickly becoming part of everyday business. A couple of years ago, most conversations were about whether businesses should use it. Now the discussion is about where it can...
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