Data breaches have unfortunately become one of those facts of our digitized life. As cyber threats grow in sophistication, even the smallest and largest organizations can become victims of an attack that allows unauthorized parties access to sensitive information.
But what does a data breach actually consist of? To understand that, let us go in-depth into the anatomy of a breach: its stages, consequences, and the important steps an organization needs to take to respond.
Anything that ranges from high-level hacking attempts to even simple mistakes made by employees can bring about a data breach. Some very common causes include:
Phishing, malware, or ransomware is leveraged by cybercriminals as a standard method to gain unauthorized access to systems and data.
Employees may unwittingly disclose sensitive information through misconfigurations, lost devices, or falling for social engineering tactics.
Outdated software, weak passwords, or unpatched security flaws may provide an open door for attackers.
Knowing what these triggers are is important for an organization to take appropriate and effective preventive measures that will reduce the likelihood of a breach.
A typical data breach follows a series of stages, often referred to as the “cyber kill chain.” This process includes:
The attackers acquire information about the target organization and look for a possible vulnerability to infiltrate it.
With this information, the hackers breach all the system’s defenses, usually through some weak point-an unsecured server or phishing email.
The attackers, once inside, increase their privileges in the system to higher levels that would allow them to move laterally across the network.
With elevated privileges, hackers explore the network, searching for valuable data and additional systems to compromise.
The attacker begins extracting sensitive information, often in small batches to avoid detection.
Sophisticated attackers will attempt to erase evidence of their presence, making it harder for the organization to detect and respond to the breach.
Understanding this process helps organizations better prepare for and respond to potential breaches.
The period immediately after a data breach is discovered is very crucial. The organizations need to act with speed and ensure that limited damage is caused to the stakeholders. The following are the essential steps that an organization should take after the occurrence of data breach:
This involves stopping the bleeding by isolating all affected systems from further unauthorized access.
The crisis management team should be composed of representatives from the IT security, legal, and communication sectors.
Establish quickly the scope and severity of the breach, including what data was compromised and who might be affected.
Document in detail every shred of evidence related to the breach for further analysis and possible legal proceedings.
These preparatory measures will, in turn, set the platform for a much deeper response and restoration operation.
Communication over the data breach is very sensitive. It calls for a tight balance between being open while taking into account the legal and strategic positions. Breach communication elements would include:
Informed staff about the incident and well-briefed with standard questions/answers
Inform all affected parties, affiliates, and other agencies as may be required by law and in good conscience immediately.
Formulate a clear-cut, single message to assure the public to regain confidence in the organization.
Good communication would lessen reputational damage and demonstrate that an organization is serious about assuming liability for the breach.
A data breach has impacts reaching well beyond the initial crisis. Organizations should therefore be prepared for a variety of long-term consequences that might include:
Breach response costs, legal fees, regulatory fines, and possible class-action lawsuits can amount to millions of dollars.
A breach could result in erosion of customer confidence in the company brand, which might subsequently affect lost business and market value.
Breach recovery may be time-consuming and require resources that divert focus from regular core business operations.
A breach may trigger additional regulatory scrutiny and compliance standards that the organization is expected to follow.
Awareness of the potential long-term impacts makes a stronger case for better cybersecurity and well-planned incident response.
With data breaches becoming a common aspect of life today, organizations can no longer afford to be lethargic on cybersecurity. An understanding of how a data breach happens-from the initial causes to the impact that lingers-is important if one is going to develop successful prevention and response strategies.
At Digital Crisis, we have experience in leading organizations through the increasingly complex landscape of cybersecurity and data protection. Our team can help you develop incident response plans, perform security assessments, and implement state-of-the-art security solutions to fit your needs. Don’t wait until it happens; rather, contact us today to strengthen your defenses and prepare your organization for the digital challenges of tomorrow.
